Veteran-led operations consulting

Smart Systems.
Sharp Strategy.
Real Results.

We design and install the workflows, SOPs, dashboards, and reporting cadence that growing teams need to run without the founder in every decision.

Abstract diagram of interconnected business systems and operational architecture
Harry Edelman, founder of HRE Consulting

From the founder

"I founded HRE after more than a decade leading operations, modernization, and complex project delivery across government, defense, healthcare-adjacent, and growth-stage organizations."

Today, our team builds the workflows, SOPs, and reporting rhythms clients need, then works alongside them until the team runs it without us.

Harry Edelman|Founder & Principal Consultant, HRE Consulting

10+ years

Leading operations and program delivery

Across government, defense, healthcare-adjacent, and growth-stage organizations

$80M+

Competitive proposal submissions supported

Across government IT, digital modernization, healthcare, and professional services pursuits

3 markets

Qualified candidate options identified within the first week

For a growing, founder-led healthcare services organization

Veteran-led

Operator-first consulting practice

Founded by a former U.S. Army logistics officer

The HRE Operating System

From scattered work to a system your team can run.

We document how the work actually moves, give every task an owner, and configure the dashboards and recurring workflows that keep it moving.

Current State

Email
Spreadsheets
Founder memory
Unclear ownership
Reactive meetings

HRE Operating System

Workflows
SOPs
Dashboards
Cadence
Ownership
Automation

Better Execution

Visibility
Accountability
Less founder dependency
Cleaner delivery
Scalable operations

Client Scenarios

What these engagements looked like in practice.

Client-safe accounts of the operating problems we were brought in to fix, what we built, and what changed afterward.

01 · Featured engagement

Client

Founder-led professional services firm

Starting condition

Work was scattered across departments, email, and spreadsheets. Leadership had no reliable view of status, ownership was unclear, and deadlines slipped without warning.

Observable outcome

One operating hub where leadership sees status at a glance, every task has an owner, and recurring work runs on cadence instead of memory.

See the Operations System

PMO & Operations Visibility Hub

What we did

  • Centralized project and operations work in one shared hub
  • Created executive and manager dashboards
  • Established clear task ownership and accountability
  • Structured recurring work and operating cadence
  • Added risk and blocker tracking

Tools & deliverables

  • Configured project and operations hub
  • Executive visibility dashboards
  • Ownership and reporting model
  • Recurring workflow templates
  • Risk and status tracking structure

02 · Repeatable Onboarding & Offboarding

Client

Geographically distributed operations team

Starting condition

Onboarding was inconsistent and depended on founder knowledge and manual HR checklists. No one had visibility into where a new hire was in the process.

What we did

  • Mapped onboarding and offboarding stages, handoffs, and ownership
  • Built role-based templates and checklists
  • Added manager check-ins and accountability
  • Structured compliance and credential tracking
  • Defined knowledge-transfer and handoff paths

Tools & deliverables

  • Onboarding workflow with assigned owners
  • Role-based checklist templates
  • Manager accountability views
  • Compliance and credential tracking structure
  • Offboarding and knowledge-transfer process

Observable outcome

Every new hire follows the same clear path, managers own each step, and onboarding no longer lives in one person's head.

Explore onboarding systems

03 · CRM & KPI Tracking System

Client

Growing services organization

Starting condition

Contacts were scattered across inboxes, follow-up depended on whoever remembered, and leadership had no pipeline visibility or KPI reporting.

What we did

  • Centralized contact and relationship information
  • Structured lead and opportunity stages
  • Added follow-up ownership and reminders
  • Built pipeline and KPI reporting
  • Created leadership reporting views

Tools & deliverables

  • Shared CRM workspace
  • Pipeline and lead tracker
  • KPI and reporting dashboards
  • Follow-up automation rules
  • Leadership reporting views

Observable outcome

A single source of truth for relationships, follow-up that does not fall through the cracks, and leadership KPIs available on demand.

Build a CRM & KPI system

Proof Points

Specific outcomes from real operating and proposal work.

Examples of how we help growing organizations assign clear ownership, document their processes, and follow through on priorities.

  1. 3 markets

    Qualified candidate options identified within the first week

    What changed: HRE helped the client move from reactive hiring to standardized recruiting workflows, centralized candidate intelligence, reusable talent pipelines, role-specific selection tools, and clearer leadership visibility into staffing risks and capacity.

    Client

    A growing, founder-led healthcare services organization expanding its clinical, operational, and growth teams across multiple markets.

  2. Multi-state growth plan

    Translated into a practical operating roadmap

    What changed: HRE connected growth priorities to organizational structure, workforce planning, role clarity, process standardization, KPI ownership, and phased execution, creating a shared framework for reducing founder dependency and building scalable operating infrastructure.

    Client

    A founder-led healthcare services organization preparing its people, processes, and operating model for expansion into additional states.

  3. Reactive to repeatable

    Capture, proposal, and growth operations

    What changed: HRE helped replace informal pursuit coordination with clearer ownership, structured opportunity reviews, reusable proposal workflows, stronger leadership visibility, and better alignment between growth opportunities and delivery readiness.

    Client

    A growing veteran-owned government services and professional consulting business pursuing federal and public-sector growth.

  4. Proposal-ready

    An operationally grounded public-sector service model

    What changed: HRE translated broad solicitation requirements into a structured response package covering proposal strategy, service-delivery workflows, reporting and communication structures, compliance alignment, and reusable materials for future pursuits.

    Client

    A regional healthcare services provider expanding into government contracting and public-sector workforce health programs.

  5. $80M+

    Competitive proposal submissions supported

    What changed: Supported complex government proposal efforts by structuring requirements, coordinating technical and management inputs, developing compliant response content, organizing submission components, and maintaining progress through final delivery.

    Clients

    Government IT, cloud services, digital modernization, healthcare services, and professional consulting contractors pursuing complex federal, state, and local opportunities.

Testimonials

Trusted by leaders, founders, and program teams.

A few words from clients and colleagues across consulting, government contracting, and growth-stage businesses.

Named endorsements are published with permission and linked where available. All others are anonymized.

Harry connected innovation to impact. He made AI real for leadership, turning proof-of-concept into production and skepticism into demand. In a time when vendors are promising their customers that AI will solve all their problems, Harry created realistic and contextualized examples of AI solutions and presented them flawlessly with an executive presence that established trust and credibility.
Headshot of Justin

Justin

Executive Program Director

AI implementation leadership
Harry is simply one of the best program managers and leaders I've had the opportunity to work with. In all of his work, it immediately becomes evident just how much he cares about the people on his teams and the products that he delivers to clients. He does not avoid the hard problems, he seeks them out and addresses them head-on.
Headshot of Mark

Mark

President, VOSB/HUBZone government consulting & healthcare-focused company

Program & delivery leadership
Harry was outstanding to deal with. Incredibly clear communication, delivered beyond expectations, and was super helpful along the way. Would highly recommend.

Andrew

Co-Founder and C-Suite Executive

Executive career engagement

Anonymized · Full attribution pending permission

Contact

Let's build something that works.

We work with clients remotely across North America, Europe, and Asia, and travel for in-person strategy sessions when the work calls for it.

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