Veteran-led operations consulting

Smart Systems.
Sharp Strategy.
Real Results.

We help teams, executives, and organizations navigate growth, complexity, and change with structure, speed, and clarity.

Abstract diagram of interconnected business systems and operational architecture

10+ years

Government consulting & proposal operations

$65M+

Competitive proposal submissions supported

2–3 months

Saved for a client through structured support

Veteran-led

Operator-first consulting practice

The HRE Operating System

From scattered work to a system your team can run.

We turn messy operations, unclear ownership, and reactive workflows into structured systems that scale.

Current State

Email
Spreadsheets
Founder memory
Unclear ownership
Reactive meetings

HRE Operating System

Workflows
SOPs
Dashboards
Cadence
Ownership
Automation

Better Execution

Visibility
Accountability
Less founder dependency
Cleaner delivery
Scalable operations

Client Scenarios

Have we solved this before? Here's what that looks like.

Sanitized, client-safe examples of the operating problems we're brought in to fix, the systems we build, and what execution looks like afterward.

PMO & Operations Visibility Hub

A founder-led professional services firm with no shared view of the work.

Situation

Work was scattered across departments, email, and spreadsheets. Leadership had no reliable view of status, ownership was unclear, and deadlines slipped without warning.

What HRE built

  • Centralized project and operations hub
  • Executive and manager dashboards
  • Clear task ownership and accountability
  • Recurring work and cadence structure
  • Risk and blocker tracking

Deliverables

  • Configured project hub
  • Executive visibility dashboards
  • Ownership and reporting model
  • Recurring workflow templates

Outcome

One operating hub where leadership sees status at a glance, every task has an owner, and recurring work runs on cadence instead of memory.

See the Operations System

Repeatable Onboarding & Offboarding

A geographically distributed operations team onboarding by memory.

Situation

Onboarding was inconsistent and depended on founder knowledge and manual HR checklists. No one had visibility into where a new hire was in the process.

What HRE built

  • Repeatable onboarding and offboarding workflow
  • Role-based templates and checklists
  • Manager check-ins and accountability
  • Compliance and credential tracking
  • Knowledge transfer and handoff paths

Deliverables

  • Onboarding workflow with owners
  • Role-based checklist templates
  • Manager accountability views
  • Offboarding and handoff process

Outcome

Every new hire follows the same clear path, managers own each step, and onboarding no longer lives in one person's head.

Explore onboarding systems

CRM & KPI Tracking System

A growing services organization running follow-up on memory.

Situation

Contacts were scattered across inboxes, follow-up depended on whoever remembered, and leadership had no pipeline visibility or KPI reporting.

What HRE built

  • Shared CRM and contact system
  • Lead and opportunity tracking
  • Follow-up management and reminders
  • Pipeline and KPI dashboards
  • Leadership reporting views

Deliverables

  • Shared CRM workspace
  • Pipeline and lead tracker
  • KPI and reporting dashboards
  • Follow-up automation rules

Outcome

A single source of truth for relationships, follow-up that never falls through the cracks, and leadership KPIs available on demand.

Build a CRM & KPI system

PROOF / RESULTS

What stronger operations look like in practice.

We help teams move from reactive execution to structured, repeatable operations. The work is practical, implementation-focused, and designed to leave clients with systems they can own.

  • Operating systems built for real execution

    Built operating systems that moved recurring work out of email, spreadsheets, and memory into visible workflows, ownership structures, templates, dashboards, and SOP libraries.

  • Less founder dependency

    Helped founder-led and growing teams clarify priorities, install operating cadence, improve accountability, and reduce dependency on informal follow-up.

  • Better visibility for leadership

    Improved executive visibility through dashboards, scorecards, priority trackers, issue logs, decision logs, and operating summaries.

  • Cleaner proposal and capture operations

    Supported proposal and capture operations by turning reactive pursuit activity into structured pipelines, compliance reviews, reusable content, and clearer internal coordination.

  • Practical workforce and recruiting systems

    Created recruiting and workforce process assets, including role intake templates, candidate pipeline structures, interview process recommendations, onboarding workflows, and hiring process documentation.

  • Structured delivery and adoption

    Supported implementation through workflow design, SOP creation, tool configuration, training, QA, documentation, and handoff.

The goal is not to make clients dependent on us. The goal is to build capability, structure, and confidence inside the organization so the team can operate with more clarity long after the engagement ends.

Testimonials

Trusted by leaders, founders, and program teams.

A few words from clients and colleagues across consulting, government contracting, and growth-stage businesses.

Harry connected innovation to impact. He made AI real for leadership, turning proof-of-concept into production and skepticism into demand. In a time when vendors are promising their customers that AI will solve all their problems, Harry created realistic and contextualized examples of AI solutions and presented them flawlessly with an executive presence that established trust and credibility.

Justin

Executive Program Director

Harry is simply one of the best program managers and leaders I've had the opportunity to work with. In all of his work, it immediately becomes evident just how much he cares about the people on his teams and the products that he delivers to clients. He does not avoid the hard problems, he seeks them out and addresses them head-on.

Mark

President, VOSB/HUBZone government consulting & healthcare-focused company

Harry was outstanding to deal with. Incredibly clear communication, delivered beyond expectations, and was super helpful along the way. Would highly recommend.

Andrew

Co-Founder and C-Suite Executive

Contact

Let's build something that works.

HRE Consulting serves clients remotely across North America, Europe, and Asia, with availability for short-term deployments or in-person strategy sessions when needed.

Request a Proposal